Site Help, Searching For Parts & manuals, Symbols Explanation
Site Help
Dear Customer Thank you for your decision to browse through our site
It is not necessary to log-in or sign-up in order to browse through our pages / products
If you decide on purchasing any part / manual, all
you have to do is add it to your cart by using the
In the next page you will be required to enter your personal and shipping details, like preferred shipping method, please CLICK HERE for more information on shipping costs and methods, Please also note that All asterisk marked fields have to be filled, if your shipping and billing addresses are the same, you can select the Copy billing details to shipping selection, otherwise please fill in the correct shipping address,
When all personal and shipping details are filled in, you can continue to next page, where you will re-verify the correct items you are about to purchase, here you can change cart contents quantity, your name and address details, if all items in the shopping cart, and personal details are ok, then proceed to checkout by clicking on the button Order now, in the next page you will be given several payment options, please remember Paypal is the fastest payment method, if however alternate payment method is desired, alternative payment options are selected by clicking on the select menu below Other Payment Types you can CLICK HERE for more information on accepted payment methods,
If Paypal was selected, you will be taken to paypal secure checkout page where after login you can pay using your paypal account, or credit card, please make sure after completing the paypal payment to select the link return to merchant, this will insure that your order and payment details are processed correctly, Once you complete the order process you will receive an order confirmation email, please make sure you add qservice-electronics to your trusted zone in your email inbox filtering in order to receive all order related tracking messages and shipping confirmations,
After you enter an order you can always check its process online, just log-in to
your qservice account using the user and password you created when entering your
order, go to orders section
Download specific details
Please note: we do not offer automatic downloads, after an order is placed and paid for, you will receive an email, containing download area link, and user / password codes, this can take up to 12 hours depending on the time an order was placed, usually however, all downloads are served within 30mins and up to 2 hours. We only accept paypal payments for downloads, we cannot accept any other payment format as the associated delay will be too long
The Following Icons are used throughout our site Click on each Icon for a complete explanation Within our product pages you will also find the following terms Click on each term for complete explanation
The part numbers for spares are always
contained in the spares parts section of the service manual, since
service manuals are not always available, our
products categories section
is divided into subcategories containing the most commonly needed
spares, so if for example you are looking for a tektronix
oscilloscope CRT blue screen filter, but you do not have the part #
, by going to the category
tektronix spares
and then to subcategory
Cabinet - Cosmetic parts, you will be able to browse for the
filter you want by looking through the contents of this section
only, you can of course try to search for the terms CRT filter,
using our search box located on the left of the screen, for some
very popular tektronix oscilloscope models we have a special page
here
If all these fail, you can send an
email or fax to qservice support
and request a quote for the specific part(s) you are after, please
make sure you include the following information with your request..
For Consumer Equipment we need the
following
1 - Equipment manufacturer :
For example Sony
2 - Equipment model : For example
KLVS32S10
3 - Function and description of the part
you want :
For example Left
internal
Speaker
4 - If the request is for a PCB we need
all the above, plus the PCB's function and the PCB's part # as
this is written on the PCB, this number is not actually a part #, but
it helps .
5 - If you are able to take a photo and
attach to email, it will make things a lot easier
For test Equipment we need the
following
1 - Equipment manufacturer :
For example tektronix
2 - Equipment model : For example 2232 Serial B-056443
3 - Function and description of the part
you want :
For example Vertical position
potentiometer and knob
4 - If the request is for a PCB we need
all the above, plus the PCBs function For Example Power
Input Filter PCB
5 - If you are able to take a photo and
attach to email, it will make things a lot easier
Requests not including this information,
and generic requests like I have a Sony TV and my technician said I
need a flyback transformer, can you provide that? OR I need the time
base knob for my oscilloscope, will not be answered, as we do not
have the luxury of time to exchange a lot of emails, only to get all
needed information that was supposed to be included in the
request.
We can provide help with parts and
manuals only for Tektronix Test equipment, and Sony
( consumer electronic products only )
Thank you for visiting our website
Qservice Electronics |